Compline: New Look and Feel Release Is Here – 12/20/12

Greetings Everyone:
  • YOU’VE GOT IT! The new look and feel release is out today. See the section below for some interesting usability features.
  • All of the familiar pages continue to work the same way.
  • There is a Quickcourse to walk you through it if you need it …
  • We have also – by popular demand – reset all of the session timeouts from 20 minutes to 90 minutes
So what new things do you have today that you didn’t have yesterday?
  • The overall navigation menu has been moved from the left side to the top
  • The search bar has been moved from the bottom to the top
  • The active page area is better suited to work on a range of computers, browsers, screen resolutions, phones and tablets
  • The overall look has been upgraded from early 1997 to 2013
  • We have upgraded the Tools Menu
  • We have upgraded the Quickcourse menu
  • We have added the KeyOp section
  • Session timeouts are now 90 minutes used to be 20 minutes
Helpful Hints

Helpful Hint: The Navigation buttons you used to find on the left are now on the top
Helpful Hint: Remember that as we upgrade all of our pages the new pages have the silver bar with function buttons along the top. Using those functions will help you.
Helpful Hint: Use the Print Button (instead of the print function on your browser) for a professional looking print.
Helpful Hint: Review the Quickcourse videos (sound optional) when you see a new feature – and especially on new tools – they will teach you how to use stuff and explain everything!
Helpful Hint: While sitting in a client or prospects office its easy to impress them by using your iPad or smartphone to lookup their X-Mod in Compline and email them the a personalized presentation print PDF which they will receive immediately in their email in color and be able to print along with your personal and company information…. all while you are in the room.
More Free Upgrades Coming Shortly

Workers’ Comp Utilities X-Mod Calculator
is working well is still accessible to you from the “WCU” button on the left nav. We will have 2013 tables updated within a day or two of the rate decision. Remember that any data you put in stays in and is available for what if scenarios or future years calculations so you don’t have to enter claims or payrolls twice.
Workers’ Comp Utilities rewrite and major upgrade is underway and will be released after the look and feel release so it is consistent with the new system. If you subscribe to other X-Mod calculation systems you may want to hold your renewal until you see this major upgrade We expect it mid-January.
Toolbar We have some changes underway for the toolbar, which will make your life easier. It will be an automatic update when it happens.

Modwatch Downloads will be coming as full PDFs in the near future.

Bugs and Issues Fixed and Known


We fixed the issue with the X-Mod calculator, Workers’ Comp Utilities.
FIXED Rate Analysis report was having a display and rate issue when a deleted class was at the top. This has been resolved.
REQUEST We have had several requests to make the SRC work like the Carrier Rate Compare and only show the chosen carriers in the print. This is on our schedule.
REQUEST We acknowledge and will schedule the request to not hold the last lookup on strategic Rate Comparison. This is being scheduled.
REQUEST: We thank the agent who requested that they be allowed to insert copy into the presentation Prints and have not scheduled this request – yet.
KNOWN We have a known issue concerning large losses in the WCU. We have determined what the problem is and will fix it in the new WCU release.
KNOWN We recognize the issue with the timeouts occurring too quickly when there is inactivity. In the next major release we will increase the timeout from 20 minutes to 1 hour.
KNOWN We have some issue with the cookie sign in from the Toolbar, which we are also currently addressing.

KNOWN We are aware that some class descriptions are missing – we create our own rather than using the Bureau’s and will update when we get a chance


If you know of an issue or bug please call us or email us. We have not been getting many issue reports so we’re glad but want to make everything work for everybody. So call us!

As always, we want your ideas and are always more than happy to listen.

Dale Debber
For the whole Compline Team