Compline – X-Mod Calc updates new features and news – 4-10-13

Hi Everyone:
First, Thanks to all of you Members who called and emailed both either your love or your suggestions. It is for you we do this.
Second, Welcome to our new Members who waited to see what we’d deliver. We are happy to have you with us.
There are four new features coming into the WCU this coming week. We have fixed some WCU bugs and during the last week. See the “new things” and Bugs and issues sections below section below… We are generally happy with this release and have found a few bugs (of course) but overall you’re telling us you’re happy.
MOST IMPORTANTLY – Despite a diligent quality assurance process we have heard about some strange behaviors and have tracked them to the use of the various Microsoft browsers. So first let us recommend either the FireFox (if you like our toolbar) or the Chrome browser both of which are free to download and use.
Fully 1/3 of our development time was spent on trying to get the various MS browsers and environments to provide a consistent user experience. This is a widespread issue in the software industry. It is a major topic at all software industry gatherings.
We have solved almost every behavior problem with a change of browsers. For the record SCIF is having issues, according to an email it recently sent out suggesting the Chrome extension be added to Microsoft browsers, we are all in this together.
If you must stay with MS browsers please make sure your computer stays current on all operating system and browser patches. They patch all the time.
So what new things are in the next production push?
  • Add a Policy period –
  • Claims will be sorted upon open (not entry)
  • Contributing points will show on the worksheet and update live
  • Sort Payroll upon open – governing at the top
  • DONE ADDED Status radio buttons
  • DONE ADDED search worksheets for your whole organization
Helpful Hints
  • ADJUST TYPE SIZE ON YOUR SCREEN: USE the CNTL /+ keys together
  • Don’t know the carrier code – start typing in the carrier name to get a pull down
  • SORTING BY STATUS? You have to use the radial button to set the status otherwise the default is unfinished
  • Be looking for the announcement of a FREE webcast to teach both experience rating and analysis and our new system. You will want to attend this one for sure.
  • Find OLD worksheets by searching whole organization
  • Be sure to check out and use the Quickcourses – they have lots of useful information about the pages you use all the time and pages you might not have tried.
  • WE have added all three State Fund Tiers to the Strategic Rate Comparison including all territories. Whew! Those government bureaucrats can certainly find ways to complicate all our lives, huh… Be sure to use 3/1/2013 as the effective date to get the new rates.
More Free Upgrades Coming Shortly
  • WCU Contributing Points will be on the worksheet in this week’s release. Today they show on the Summary Experience Abstract
  • WCU will allow up to 16 policy periods in the next release
Bugs and Issues Fixed and Known



WCU FIXED There was a slight formula issue in some MS browsers when using the under 2001 claims field this has been resolved.


WCU FIXED Minor problem with sharing worksheets




FIXED We fixed the issue with the X-Mod calculator, Workers’ Comp Utilities.


FIXED Rate Analysis report was having a display and rate issue when a deleted class was at the top. This has been resolved.



REQUEST We have had several requests to make the SRC work like the Carrier Rate Compare and only show the chosen carriers in the print. This is on our schedule.


REQUEST We acknowledge and will schedule the request to not hold the last lookup on strategic Rate Comparison. This is being scheduled.


REQUEST: We thank the agent who requested that they be allowed to insert copy into the presentation Prints and have not scheduled this request – yet.



KNOWN We have a known issue concerning large losses in the WCU. We have determined what the problem is and will fix it in the new WCU release.


KNOWN We recognize the issue with the timeouts occurring too quickly when there is inactivity. In the next major release we will increase the timeout from 20 minutes to 1 hour.


KNOWN We have some issue with the cookie sign in from the Toolbar, which we are also currently addressing.

KNOWN We are aware that some class descriptions are missing – we create our own rather than using the Bureau’s and will update when we get a chance


If you know of an issue or bug please call us or email us. We have not been getting many issue
reports so we’re glad but want to make everything work for everybody. So call us!

As always, we want your ideas and are always more than happy to listen.

Dale Debber
For the whole Compline Team